Service Disclaimer Statement

Important Notice

Flowers are natural products and may look different in each bouquet.

Images shown are for reference only and actual arrangements can vary based on availability and season.

xiraphentis.sbs strives for accuracy and quality, but we cannot guarantee exact color, size, or appearance for every floral arrangement. Product availability varies according to season and sourcing.

General Notice

We do our best to fulfill every order as requested, using fresh, high-quality flowers. Differences in bloom or greenery may occur and will always be replaced with suitable alternatives. Our team keeps you informed throughout the process. Results may vary, and we encourage direct communication for special instructions or requirements.

Limitations of Liability

Our legal responsibility is limited to what is required by Malaysia’s laws.

We do not accept responsibility for factors outside of our control such as weather or courier delays.
All floral deliveries are managed at the best possible standard, but timing cannot always be assured.
Our arrangements do not claim to last for a specific period.
You should consult us with queries before making special requests or large orders.

Product Accuracy and Imagery

Product photos provided on our website are intended as general representations only. Actual arrangements will depend on flower availability, seasonality, and other factors. Photos may differ in color and style due to screen settings or camera lighting. We always strive for a close match but offer replacements as needed.

Bouquets are crafted with care but individual results may differ.

No Professional Advice

Our website provides floral inspiration, not botanical or horticultural advice. Consult directly for specific needs.

External Links Notice

Links to external sites are for reference only; Xiraphentis does not control their content or policies.

Delivery & Results Disclaimer

Delivery times are based on estimates and depend on order volume, location, and traffic conditions. Results may vary.

Seasonal Variation Statement

Arrangements may vary according to the flowers sourced and the season in Malaysia.

Financial Information Disclaimer

No financial or investment advice is offered on this site.

All prices given are for information purposes only.
We do not guarantee specific rates or continued product availability.
Fees and charges are subject to standard commercial practices.

Jurisdiction Notice

All transactions and services are governed by Malaysian law.

Any disagreements or legal concerns should be raised using our contact details for Malaysian legal review.

The law of Malaysia applies to all matters regarding our florist services.

We comply fully with local consumer protection and commercial regulations.

Indemnification

You agree to hold Xiraphentis harmless from claims related to improper use beyond our stated guidelines.

Severability

If a provision is found invalid, all other terms continue without impact.

Updates Statement

Disclaimer terms may change. Updates will be posted on the website with the effective date.

Contact

For any clarification, contact us using the information provided on the site.

Email Contact: content@xiraphentis.sbs

Phone Contact: +60 7-528 2209

Address: 10100, Jalan Dr Lim Chwee Leong, George Town, Penang Malaysia

Effective Date: February 15, 2026

Last Updated: February 15, 2026